The person behind the work.

Principal Analytics Engineer

Shell India Markets Pvt. Ltd.

2020 – Present
  • Built Gen AI ITSM platform using Microsoft Copilot Studio — reduced ticket resolution time by 40%
  • Architecting AI-powered smart sourcing and contract analysis system using LLMs
  • Designed financial leakage detection pipeline across procurement workflows
  • Delivered performance-based laptop replacement system using Isolation Forest and K-Means clustering

Business Planning Manager

Hewlett Packard Enterprise

2016 – 2020
  • Built predictive maintenance models for global IT asset lifecycle management
  • Designed Power BI reporting framework adopted across APJ region
  • Led data engineering migration from on-prem Hadoop to Azure Data Lake

Analytics Manager

Tata Sky

2013 – 2016
  • Spearheaded customer churn prediction model — 18% improvement in retention campaigns
  • Built subscriber segmentation engine powering 12M+ customer base
  • Developed Python-based ETL pipelines replacing legacy SAS workflows

Senior Analyst – Risk & Analytics

Standard Chartered Bank

2010 – 2013
  • Credit risk scoring models for retail lending portfolio
  • Regulatory reporting automation (Basel II) reducing manual effort by 60%
  • Built early warning system for NPA identification in SME loan book

Research Analyst

AC Nielsen

2006 – 2010
  • Market mix modelling for FMCG brands across South Asia
  • Consumer panel data analysis and retail measurement reporting
  • Trained junior analysts on advanced statistical methods